Terms of Service

1. The Parties

These Terms of Service (“Terms”) are a legal agreement between you (“User”, “you”, or “your”) and MeetBlink (“MeetBlink”, “we”, “us”, or “our”). “Service” means the MeetBlink website at meetingai.com, the MeetBlink desktop application, and the MeetBlink mobile application.

If you are using MeetBlink on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms, and “you” refers to that organisation.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use MeetBlink. By using the Service, you represent and warrant that you meet this requirement.

3. Your Account

You must provide accurate, current, and complete information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us immediately at support@meetblink.app if you believe your account has been compromised.

You may not create accounts for others, share accounts, or transfer your account to another person without our prior written consent.

4. License to Use the Service

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Service for your personal or internal business purposes during your subscription period.

You may not sublicence, resell, or make the Service available to third parties.

5. Acceptable Use

5.1 You agree to use MeetBlink only for lawful purposes. You must not:

• Record or transcribe any conversation — whether a meeting, phone call, or in-person discussion — without all legally required consents from participants
• Use the Service to record conversations you are not a party to without consent
• Use AI-generated content from MeetBlink to deceive, defame, or harass any person
• Use the Service to process confidential privileged communications (e.g., attorney–client) in regulated contexts without appropriate safeguards
• Reverse-engineer, decompile, or disassemble any part of the Service
• Circumvent, disable, or interfere with security-related features
• Upload or transmit malware, viruses, or malicious code
• Use the Service to build a competing product
• Attempt to access another user’s data or our systems without authorisation
• Violate any applicable law, regulation, or third-party right

5.2 Recording Consent (Critical)

You are solely responsible for complying with all recording consent laws applicable to your conversations. MeetBlink can be used to record meetings, phone calls, in-person discussions, and other real-life conversations across desktop and mobile devices. Laws differ by state and country. Many jurisdictions (including California, Illinois, Massachusetts, and countries covered by GDPR) require all-party consent before recording a conversation. Failure to obtain required consent may expose you to civil or criminal liability.

MeetBlink does not notify other conversation participants or verify consent on your behalf. On desktop, the MeetBlink overlay is a personal productivity tool visible only to you — similar to presenter notes or a reference document on a second monitor. The overlay’s screen-share privacy feature is designed to keep your workspace uncluttered for other participants, not to conceal the fact that a recording is taking place.

By using MeetBlink, you represent and warrant that you have obtained all legally required consents from every conversation participant before initiating a recording. This obligation applies regardless of the conversation type (professional, personal, or otherwise) and the device used (desktop or mobile).

5.3 Professional and Regulated Contexts

If you are a licensed professional (lawyer, doctor, therapist, financial advisor, etc.), you remain subject to your professional obligations and applicable regulations. MeetBlink is a productivity tool — it does not constitute legal, medical, financial, or other professional advice.

6. Your Content

“Your Content” means any audio, transcripts, notes, and other data you or your conversation participants provide through the Service.

You retain ownership of Your Content. You grant MeetBlink a limited, non-exclusive licence to process Your Content solely to provide and improve the Service as described in our Privacy Policy.

You represent and warrant that: (a) you have the right to submit Your Content; (b) Your Content does not violate any law or third-party right; and (c) you have obtained all consents necessary for us to process Your Content on your behalf.

We do not use Your Content to train AI models. See our Privacy Policy for details.

7. Intellectual Property

MeetBlink and its licensors own all rights, title, and interest in the Service, including all software, logos, trademarks, and AI models. These Terms do not grant you any rights to our intellectual property except the limited licence in Section 4.

AI-generated outputs, including assistant cards, meeting notes, action items, decisions, transcripts, summaries, scripts, coaching insights, and any other generated content, are provided for informational purposes only. You are solely responsible for evaluating, reviewing, and verifying all AI-generated content before relying on it, sharing it, or using it for any personal, business, legal, or operational purpose.

We make no warranty that any AI-generated content is accurate, complete, reliable, current, or fit for any particular purpose. AI-generated content may be inaccurate, incomplete, biased, or otherwise unsuitable, and you should apply human oversight and independently confirm accuracy before taking action based on it.

8. Payment and Subscriptions

8.1 Fees

Paid plans are billed in advance on a monthly or annual basis. All fees are in USD and are non-refundable except as required by applicable law or as described in Section 8.3.

8.2 Automatic Renewal

Subscriptions automatically renew at the end of each billing period. You may cancel at any time from your account settings; cancellation takes effect at the end of the current billing period.

8.3 Refunds

We offer a 14-day money-back guarantee for new paid subscriptions. If you are not satisfied within 14 days of your initial purchase, contact support@meetblink.app for a full refund.

8.4 Price Changes

We may change prices with at least 30 days’ advance notice by email. If you do not agree to a price change, you may cancel before it takes effect.

8.5 Taxes

Prices are exclusive of applicable taxes. You are responsible for all taxes associated with your purchase.

9. Free Tier and Beta Features

We may offer a free tier with limited features. We reserve the right to modify, limit, or discontinue the free tier at any time with reasonable notice. Features marked as “Beta” are provided as-is without any warranty and may be changed or removed.

10. Termination

10.1 By You

You may close your account at any time from your account settings. Upon closure, we will delete your data in accordance with our Privacy Policy.

10.2 By Us

We may suspend or terminate your account immediately if you breach these Terms, violate applicable law, or engage in conduct that we reasonably believe causes harm to MeetBlink, other users, or third parties. We will provide notice where legally permitted and reasonably practicable.

10.3 Effect of Termination

Upon termination, your licence to use the Service ends. Sections 6, 7, 11, 12, 13, 14, and 15 survive termination.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that: (a) the Service will be uninterrupted, error-free, or secure; (b) any AI-generated assistant card, meeting note, action item, decision, transcript, summary, script, coaching insight, or other generated content will be accurate, complete, reliable, or suitable for your needs; or (c) the Service will meet your specific requirements.

AI-generated content may contain errors, hallucinations, omissions, incorrect speaker attribution, or misleading recommendations. You must apply human oversight and independently review and verify all AI-generated content before relying on it for any decision, communication, filing, compliance matter, or other high-stakes purpose.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MEETINGAI, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS, ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE FEES YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) USD $100.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MEETBLINK DISCLAIMS ALL LIABILITY ARISING OUT OF OR RELATED TO YOUR USE OF, RELIANCE ON, OR FAILURE TO VERIFY ANY AI-GENERATED CONTENT, INCLUDING ASSISTANT CARDS, MEETING NOTES, ACTION ITEMS, DECISIONS, TRANSCRIPTS, SUMMARIES, SCRIPTS, COACHING INSIGHTS, AND OTHER GENERATED CONTENT.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN LIABILITIES. IN SUCH CASES, THE ABOVE LIMITATIONS APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.

13. Indemnification

You agree to indemnify, defend, and hold harmless MeetBlink and its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) Your Content; (c) your violation of these Terms; (d) your failure to obtain recording consent from conversation participants; or (e) your violation of any applicable law or third-party right.

14. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

Any dispute arising from these Terms or the Service that cannot be resolved by good-faith negotiation will be submitted to binding arbitration administered by JAMS under its Streamlined Arbitration Rules. Arbitration will take place in San Francisco, California (or remotely). Each party shall bear its own costs. You agree that you may only bring claims against MeetBlink in your individual capacity, not as a plaintiff or class member in a class or representative action.

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent infringement of intellectual property or breach of confidentiality obligations.

If you are located in the EU, the mandatory consumer protection laws of your country of residence also apply, and you may bring disputes before your local courts.

15. General Provisions

Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice at least 14 days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.

Entire Agreement

These Terms, together with our Privacy Policy and any applicable Data Processing Agreement, constitute the entire agreement between you and MeetBlink regarding the Service and supersede all prior agreements.

Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force.

No Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Assignment

You may not assign or transfer these Terms or any rights under them without our prior written consent. We may assign our rights and obligations in connection with a merger, acquisition, or sale of assets.

16. Early Access Program

16.1 Limited-Time Free Access

MeetBlink currently offers access to the Service at no charge during an early access period (“Early Access Period”). The Early Access Period is temporary and may be modified, suspended, or ended at MeetBlink’s sole discretion. Unless immediate action is required for legal, security, abuse-prevention, or serious technical reasons, we will provide at least 7 days’ prior notice before ending the Early Access Period. We will provide that notice by email and by in-app notification or posting within the Service.

16.2 No SLA During Early Access

During the Early Access Period, the Service is provided “as is” and “as available” without any uptime, performance, or support guarantees. No service level agreement (“SLA”) applies. We may perform maintenance, roll back features, or temporarily suspend access at any time without notice.

16.3 Feature Instability

Features, APIs, data formats, and integrations available during the Early Access Period are subject to change or removal at any time without notice. Early access users acknowledge that the Service is still being refined and should not rely on any feature remaining available in its current form.

16.4 End of Early Access — Pricing Conversion

When the Early Access Period ends, your account will automatically convert to the Free tier, which provides limited access to the Service. To retain full access, you may subscribe to a paid plan at the then-current pricing. No automatic charges will be made — a paid subscription requires your affirmative opt-in at the time of conversion.

16.5 No Data Storage Guarantee

MeetBlink does not guarantee the retention of session data, transcripts, summaries, scripts, notes, or any other user-generated content created during the Early Access Period. If the Early Access Period ends, we may retain that data for up to 30 days afterward to support access to the Free tier, but we are not obligated to do so. You are solely responsible for exporting any data you wish to keep before the Early Access Period ends or within any post-program retention window we make available. MeetBlink is not liable for any loss of data following the Early Access Period.

17. Contact

For questions about these Terms, contact us at legal@meetblink.app.