Privacy Policy

1. Who We Are

MeetBlink (“MeetBlink”, “we”, “us”, or “our”) is the data controller for personal data collected through our website at meetingai.com, our desktop application, and our mobile application (together, the “Service”).

Contact us at privacy@meetblink.app for any privacy-related questions.

2. Scope of This Policy

This policy applies to all users of the MeetBlink website, desktop application, and mobile application, including free and paid account holders, as well as conversation participants whose audio may be recorded via MeetBlink used by another user (“Third-Party Participants”).

If you access MeetBlink through your employer’s enterprise account, your employer’s Data Processing Agreement with us also governs how we handle your data.

3. Data We Collect

3.1 Account Data

When you create an account, we collect your name, email address, password (hashed), and optional profile information. If you sign in via Google or Microsoft, we receive your name, email, and profile picture from that provider.

3.2 Conversation Audio and Transcripts

When you use MeetBlink to record a conversation, we capture and process:

• Raw audio from your system audio (desktop) and/or microphone inputs (desktop and mobile)
• Transcripts generated from that audio in real time via streaming and post-session via batch processing
• Speaker labels and timestamps
• AI-generated summaries, scripts, and coaching insights
• Session title, date, duration, and conversation context (where provided)

3.3 Biometric / Voice Data

Our transcription service (powered by Deepgram) uses speaker diarization — a technology that distinguishes between different speakers in a recording. On desktop, system audio and microphone audio provide natural speaker separation during live transcription; on mobile, all audio is captured through the device microphone. After a session ends, the full recording is processed for accurate speaker identification. This process may derive a “voiceprint” or similar biometric identifier from participants’ voices.

Illinois residents (BIPA notice): If you are an Illinois resident, or a participant in a meeting recorded via MeetBlink from Illinois, we are collecting your biometric voice data as described above. This data is used solely to differentiate speakers in transcripts. We do not sell or profit from biometric data. Biometric data derived from audio is deleted within 90 days of session deletion or account closure. You may withdraw consent by contacting privacy@meetblink.app.

3.4 Usage and Technical Data

We automatically collect:

• IP address, browser type, operating system, and device identifiers
• Pages visited, features used, and timestamps of actions
• Error logs and performance diagnostics (never containing transcript text)

3.5 Cookies and Similar Technologies

We use strictly necessary cookies for authentication session management, and optional analytics cookies (e.g., Plausible Analytics — privacy-preserving, no cross-site tracking). You can disable non-essential cookies in your browser settings.

4. How We Use Your Data

We do not use your conversation content to train AI models. Audio and transcripts processed by our AI pipeline (OpenAI) are subject to OpenAI’s zero data retention API policy — they are not stored or used for training by OpenAI.

5. Third-Party Sub-Processors

We share your data with the following trusted service providers who process data on our behalf:

We do not sell, rent, or share your personal data with advertisers or data brokers.

6. Recording Consent — Your Responsibility

MeetBlink can be used to record and transcribe any conversation — including meetings, phone calls, in-person discussions, and other real-life interactions across desktop and mobile devices. Recording the voices of others without their consent may be illegal in your jurisdiction. Many U.S. states (including California, Illinois, Massachusetts, and Florida) require consent from all parties before a conversation is recorded. Similar laws exist under GDPR and other international privacy regimes.

You, as the MeetBlink user, are solely responsible for complying with all applicable recording consent laws and for obtaining all necessary consents from conversation participants before initiating a recording. This applies to all use cases — whether you are recording a video call, a phone conversation, or an in-person discussion. MeetBlink does not notify other participants or verify consent on your behalf.

On desktop, MeetBlink’s overlay functions as a personal productivity tool — similar to presenter notes or a reference document — visible only to you and hidden from screen sharing via setContentProtection. This privacy feature is designed to keep your workspace uncluttered for other participants, not to conceal the fact that a recording is taking place. You remain responsible for disclosing the recording to all participants as required by applicable law.

7. Data Retention

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to correct inaccurate data.
• Deletion: Request deletion of your data (“right to be forgotten”). You can delete individual sessions from your dashboard or close your account entirely.
• Portability: Receive your transcripts and session data in a structured, machine-readable format.
• Objection / Restriction: Object to processing based on legitimate interests or request that processing be restricted.
• Withdraw Consent: Where processing is based on consent, you may withdraw it at any time without affecting prior processing.
• CCPA (California): California residents may request disclosure of categories of personal information collected and sold, opt out of sale (we do not sell), or request deletion.
• BIPA (Illinois): Illinois residents have the rights described in Section 3.3 above regarding biometric data.

To exercise any of these rights, email privacy@meetblink.app. We will respond within 30 days (45 days for complex requests). We may need to verify your identity before processing requests.

You have the right to lodge a complaint with your local data protection authority. In the EU, this is your national DPA (see EDPB members list).

9. International Data Transfers

MeetBlink is based in the United States. If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, your personal data may be transferred to and processed in the United States. We rely on Standard Contractual Clauses (SCCs) approved by the European Commission as the legal basis for these transfers. Our sub-processors also maintain appropriate transfer mechanisms.

10. Security

We implement industry-standard technical and organisational measures to protect your data, including:

• TLS encryption in transit for all API communications
• AES-256 encryption at rest for database storage (via Supabase)
• Row-level security (RLS) policies ensuring users can only access their own data
• Short-lived, scoped API tokens for third-party service calls (e.g., Deepgram temporary tokens)
• No transcript text in application logs — only session IDs and metadata

Despite these measures, no system is perfectly secure. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and relevant authorities as required by law.

11. Children’s Privacy

MeetBlink is not directed at children under 13 (or under 16 in the EEA). We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us at privacy@meetblink.app and we will delete it promptly.

12. Changes to This Policy

We may update this policy from time to time. Material changes will be notified by email or via an in-app banner at least 14 days before they take effect. The “Last updated” date at the top of this page will always reflect the most recent version.

13. Contact Us

For privacy-related requests or questions, contact our privacy team:

Email: privacy@meetblink.app

For general support, visit our Help Center.